About Advanced Document Solutions -
  (08) 9443 5557

OK, we know it’s not about us, it’s about you.

Our experience means you're in safe hands…

  • 22 years serving Perth and still growing strong
  • Average industry experience of our field service technicians is 18 years!
  • Average length of service of our staff is more than 10 years
  • 80% of our staff are devoted to after sale customer care

 

Contact Us

 

You'll learn more about us by appreciating how we operate...

Free toner delivery


Our A3 service agreement customers avoid the inconvenience of processing those small toner delivery fees because we don’t charge them!



Minimising customer cost

We don’t pay our sales people a service commission which means we only ever charge you a fair amount to service and maintain your equipment. At Advanced Document Solutions there are no hidden premiums charged to customers.

We’re responsible for your whole experience

Many core functions of service delivery in our industry are outsourced to third parties.

At Advanced Document Solutions we only outsource truck deliveries. Our staff provide all other services. 

This control over our services means we can deliver to you what we promise. It has made all the difference to us achieving superior service levels. 

Advanced Document Solutions don’t outsource functions that others may outsource:

  • We take equipment from the factory packaging, assemble, test and prepare the equipment for delivery.
  • We install and connect the equipment to your computer network.
  • We train you to use your equipment.
  • We operate our own service control centre.
  • Toners, consumables and spare parts are stored in our own warehouse, right here in Perth.